Refunds

We are unable to offer refunds or exchanges on any hair extensions item due to hygiene reasons.

Delivery of products, associated costs and timelines

Delivery prices for orders to Ireland and international are charged by the weight and value of the order. Prices may vary due to international destination of the order. We ensure that all orders placed are dispatched to customers within 1-2 business days, depending on stock availability and final destination. 

If orders are placed before 2.30pm you will receive 1-3 business days delivery in Ireland 

Christmas, Holidays, Bank Holidays – Delayed parcels

Once we have dispatched your items it is the responsibility of the courier or postal service to deliver. We ask that our customers allow 1-5 working days for the delivery items due to unforeseen circumstances such as peak season delays, strike action or chronic weather conditions.

We shall not be held responsible for any delays due to weather conditions or the typical increase in traffic during the holiday seasons.

Discount Codes

Discount codes can only be used singularly and not in conjunction with any other offers.

Bozena Hairdressing Salon recommends you read all instructions before use. We recommend that all professional products should be used by trained hair extensions stylists (preferably Zen hair or Bozena Sarek Hairdressers trained) . We will not be held responsible for any injury or damages incurred unqualified users our products